*******ION WITH LICENSE RENEWAL

PNP WHERE IS MY SISTERS LICENSE RENEWAL???? Its been almost 2 months. She has received 2 fines because of this! I have called your Call center countless of times and all they can do is log calls... NO MANAGERS or TEAM LEADERS??? WHAT TIME OF ******* **** IS THIS???? WHERE IS HER LICENSE???? NO ONE CALLS ME BACK!!!!!!!!!!!!! i Have paid close to R1000!!!!!!!!!! i want a refund and they can help with this either?????