1 reviews | Active since Jul 2021
************ by picknpay
I complained about picknpay Stonehill last week Saturday but instead of them resolving and rectifying their mistake they actually contacted my place of work to get me fired. The manager in question wrote an email saying they had to call security on me yet he was the one who behaved unruly and aggressive towards me and they can even go back the the video footage of the incident. I'm highly disappointed at how picknpay has chosen to handle conflict resolution, instead of abiding by the law and honoring their policies they have decided to use ************ tactics to wiggle their way out of this, threaten my livelihood by getting me fired from my job. I was well within my rights to complain and i am appalled that our rights are being infringed on in this day and age by big companies like picknpay.
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you by this store.
We have raised this as a complaint with our Regional Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you by this store.
We have raised this as a complaint with our Regional Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Our team is busy addressing your complaints and will be in contact with you.
Kind regards,
The Pick n Pay Team
Best regards,
Our team is busy addressing your complaints and will be in contact with you.
Kind regards,
The Pick n Pay Team
Best regards,