Insults and disrespect

I will like to log a complaint against one of your employees

Today I went to your branch in Carlton centre to buy napkins and to with draw money from the my ABSA saving account

The cashier that was helping me at till number 10 gave me bad service and bad attitude she refused to help me with a withdrawals and told me that she “Doesn’t have R100.00 “ in the till yet I did see over 7 R20.00 inside her till. I didn’t get the lady’s name but she was seated at on Till no 10 around 12:36 on the 23 Oct 2019 . As I don’t recall her name I will call her Cashier till no 10

1. As I approached Cashier till no 10 I told her that I want to withdraw R100.00 before she started with my transactions and after she scanned the napkins she told me that she can’t help me with withdrawals I must go to another till . The till supervisor r came to authorise the transaction of the napkins . Her name started with No and she had tribal marking on her face.

2. Cashier till no 10 then started to assist another customer while I stood there and when I asked her why is she treating me like this she didn’t answer then I asked her that is she aware that she is treating me like dirt and she said yes and also said that she has nothing to say to me and continue to assist customers

3. I asked Cashier Till no 10 to call the supervisor and she called her and the supervisor cared less about my complaint and looked irritated by me and told me I must go to another till . ( The supervisor was the lady who name stated with NO)

4. Is it the customer’s responsibility to run around looking for a till that can assist with withdrawals .

5. To top it off there we flies at the bakery flying on top of the rolls . I even took a video of this ,this is unhygienic , what if the Flies lay eggs on rolls and we consume these rolls .

Is this how pick ‘n pay treats its customers with such rudeness and disrespect as everyone in the shop was looking at me .