****** inside PnP Mall of Africa

Item: Pick n Pay
Rating: 1
Author: Sugan N

My Mum was ****** inside the PnP store on Saturday the 11th of January 2025, and nothing was done about it. Chronic mediation, items purchased from other stores, along with important valuables inside here her bag was taken. When reported at the store, the response given is that we are aware of this, and that it happens all the time. So, PnP does nothing to protect its customers? Quite happy for customers to get ****** inside their stores. Absolutely disappointing. Will not shop at PnP anymore.

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

16 Jan 2025, 10:37

Hi Sugen,

We have shared your contact details with the team,

Kind regards,
The Pick n Pay Team

Pick n Pay's reply16 Jan 2025, 10:37

Official

Hi Sugen,

We have shared your contact details with the team,

Kind regards,
The Pick n Pay Team

Sugan N's updateReviewer Update

18 Jan 2025, 07:25

Good Morning,

I find this quite unacceptable. No one has reached out to me in this regard. Are we serious? Does PnP find this to be a joke?

Can I have this complaint escalated to someone that is serious and cares about what's happening in the business and protecting its customers.

I do not plan to let this go, so if I need to go the legal way then it will be actioned.

Sugan N's update18 Jan 2025, 07:25

Reviewer Update