Insects in products

Item: Pick n Pay
Rating: 1
Author: Juan K

This is the 4th time experiencing faulty and disgusting products with Pick n pay princess crossing. My first complaint was about rotten chicken, then it was about worms in my coffee, then it was about worms in my oats and now its moths in my oats as well. I have taken a video of my encounter and i will make it public. You clearly have no concerns in the possible damages you may cause to another,considering we have to pay for **** like this. You have just lost a loyal customer of at least 10 years

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

11 Apr 2018, 11:17

Good day,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Pick n Pay's reply11 Apr 2018, 11:17

Official

Good day,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Juan K's updateReviewer Update

11 Apr 2018, 15:06

Thank you, however this was the same sort of response i received last time, with the rotten chicken.

Juan K's update11 Apr 2018, 15:06

Reviewer Update

Thank you, however this was the same sort of response i received last time, with the rotten chicken.