1 reviews | Active since Oct 2011
Insects in jungle oats
I bought a box of jungle oats. For the past two weeks I have noticed that whenever I'm cooking the jungle oats, there are small black insects and fluffiness. So I decided to open the box and I found more insects and fluff. I am nodified because jungle oats are my favourite. Expiry date is 05/03/2019. I don't know if this a problem for Pick n Pay Westwood or the supplier but I'm directing my complaint to Pick n Pay Westwood since I bought the product there.
Good day Nonkululeko
Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience.
We have forwarded your complaint to our management team to address with the supplier & they will be in contact with you.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu
Good day Nonkululeko
Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience.
We have forwarded your complaint to our management team to address with the supplier & they will be in contact with you.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu