Inquiry About the Purpose and Effectiveness of On-Site Car Guards

Dear PnP Management,

I hope this message finds you well. I am writing to express my concerns and seek clarification regarding the role and effectiveness of the car guards stationed at PnP Sheridan Centre.

On June 23, my car was ****** from the parking lot at Sheridan Centre. To my dismay, none of the car guards on duty noticed anything unusual or were able to assist in any way. However, these guards are regularly seen collecting money from customers under the premise of looking after their vehicles.

Given this unfortunate incident, I would like to understand the exact purpose of having these car guards on-site. Specifically:

1. What are the primary responsibilities of the car guards at PnP Sheridan Centre? 2. What measures are in place to ensure they are effectively performing their duties? 3. How are incidents like theft monitored and prevented by these guards?

I have previously raised these concerns with management, but they were unfortunately dismissed without a satisfactory explanation. I am seeking a comprehensive response this time to better understand the value and security these car guards are supposed to provide.

Thank you for your attention to this matter. I look forward to your prompt response.

Regards,

Wayne