AA
Allie A

1 reviews | Active since Aug 2014

01 Dec 2023, 16:13

infested eggs with larvae

1. disgusted with my purchase, tray of eggs(HUMPTY DUMTY brand) infested with little worms(larvae), i am giving Pick n PAy until tomorrow to sort out this mess, else i will post the pictures online. 2. I also requested to speak to a manager because of their very inflexible way of dealing with loyalty cards. everytime i buy there then i lose points. I dont have the same problem at other PnP stores. They do not accept a digital copy of my card????why????but they quick to give you one of the staff's cards to get the points. The manager made me wait to long and i had to leave.

I must say, this is the worst Pnp ever.

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Dec 2023, 13:12
Official
Hello Allie,  Thank you for reaching out to Pick n Pay Customer Care team.    Kindly note that we have escalated the query to the store, they should be in touch with you soon.      For your records, please see reference number -***.   Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal    Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:    WhatsApp: *** WhatsApp Link:  https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***. Email us on: ***   Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00   Thank you for choosing Pick n Pay and we hope you have a lovely day further.    Kind Regards, 
The Pick and Pay Team   

Best regards,