TH
Terry H

1 reviews | Active since Jan 2019

24 Jan 2019, 18:20

Inequality in stores

Dear Pick n Pay Promenade I went to your deli counter today as I have done almost every week for years to get mixed polony. Today the guy tells me that he can't weigh the polony together. It is stupid little things like this that is making it more annoying everyday to shop at this store. Most times you get there and there is not a single trolley in the trolley bay and then you carry your groceries in your hand. Enough is enough! Please treat the people of Mitchell's plain the same way you would treat your customers at your Constantia store.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Jan 2019, 13:01
Official
Good day Terry,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the bad service experience and inconvenience caused.

We are busy addressing this with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Pick n Pay Team

Best regards,