SN
Stephanie N
1 reviews | Active since Jul 2020
02 Oct 2024, 10:58
IncorrectProduct
I Would like to lay a complaint against PNP Conubia
we purchased mutton pies to my suprise when we got home it was steak and kidney pies , note we do not consume steak
the label clearly mentions mutton pies .
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Replies (1)
Pick n Pay's replyOfficial
04 Oct 2024, 12:22Hi Stephanie,
Thank you for your reaching out to the Customer Care Team.
Please accept our apologies for the poor product quality received.
We are addressing your concerns with our Corporate Brands Team.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to the Customer Care Team.
Please accept our apologies for the poor product quality received.
We are addressing your concerns with our Corporate Brands Team.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply04 Oct 2024, 12:22
Official
Hi Stephanie,
Thank you for your reaching out to the Customer Care Team.
Please accept our apologies for the poor product quality received.
We are addressing your concerns with our Corporate Brands Team.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to the Customer Care Team.
Please accept our apologies for the poor product quality received.
We are addressing your concerns with our Corporate Brands Team.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,