1 reviews | Active since Dec 2016

31 Dec 2017, 14:47

Incorrect/overcharged

Good day.

I purchased buns from your store today. The window display said R2,20 so I get to the till and you charge me R12 I bought 3 rolls so you charge me R4 a roll. And what about the R2,20 each in the display. You overcharged me.

Another thing is you have so many tills standing open. But the queues are ALWAYS long. The store is a constant mess. It’s such a arroyo shop at your store. To be honest it’s an inconvenience. I have complained on hellopeter.com, but it’s always an apology time and time again. Actually time you start acting on the hygiene of your store. Otherwise I’ll go shopping elsewhere.

Then you at most times never have stock of items in the Grab and Go section. So, I as your paying customer has to walk all the way to the back fridges which are quite far to get the item I was looking for.

Such an inconvenience shopping at the hyper. Always the same situation. They’re unhygienic and sometimes the staff are rude too.

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Jan 2018, 10:18
Official

Good day Michelle,

Thank you for taking the time to write to us.

Kindly note that we are addressing your complaint with our Management team and will revert with feedback.

Apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen

Best regards,