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thembakazinjabulo M
1 reviews | Active since Sept 2009
18 Apr 2022, 12:16
Incorrectly prices
Can pick n pay explain this. A whole Easter egg was planned for the kids, only to when packing the bigger eggs the all the bags when incorrectly priced and because of that some won’t get the bags which we smchise because they would multifunctional. For every 11 kids one will not have a bag. What must happen now? And please don’t call yo make an apology do the right thing.
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thembakazinjabulo M's updateReviewer Update
20 Apr 2022, 18:06Sorry it was incorrectly worded on the slip it was R70 each but when the colour of the exact same bag the amount change to R110. The one is army green and the other is navy blue.
tM
thembakazinjabulo M's update20 Apr 2022, 18:06
Reviewer Update
Sorry it was incorrectly worded on the slip it was R70 each but when the colour of the exact same bag the amount change to R110. The one is army green and the other is navy blue.
tM
thembakazinjabulo M's updateReviewer Update
22 Apr 2022, 20:46It was an Easter gift hence I took the photo but it’s ok I’ll leave it at it
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thembakazinjabulo M's update22 Apr 2022, 20:46
Reviewer Update
It was an Easter gift hence I took the photo but it’s ok I’ll leave it at it
Pick n Pay's replyOfficial
24 Apr 2022, 11:48Hi Thembakazi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query to enable us to assist further.
Please refer to this reference number : *** should you need to follow up on the complaint.
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Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query to enable us to assist further.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply24 Apr 2022, 11:48
Official
Hi Thembakazi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query to enable us to assist further.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error on this site, we were unable to respond sooner.
Kindly advise if you still require assistance with this query to enable us to assist further.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,