MGD
Mike Gordon-Van Dyk
1 reviews | Active since Jun 2020
30 Aug 2020, 09:03
INCORRECT SPECIALS
Disappointed at Pick & Pay - Advertised specials do not reflect on your Till slip - you have to check each item to ensure you get your discount when swiping your card. Also prices on shelf talkers don't match scanned items at the till. EG - buy 3 English Cucumbers for R20.00 - but it charges you 3 x R14.99 = R44.97 - discount of R19.98= R24.99 NOT R20.00 -
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
31 Aug 2020, 14:37Good day Mike, Thank you for taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply31 Aug 2020, 14:37
Official
Good day Mike, Thank you for taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,