AM
Arthur M
1 reviews | Active since Jul 2020
09 Mar 2022, 12:19
Incorrect shelf prices.
Frustrating shopping at Brentwood park pick n pay, the shelf marked prices are very often incorrect when paying at the tills. Their response is "sorry about that"or "we only human". Very bad service. Will not shop there again.
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Replies (1)
Pick n Pay's replyOfficial
09 Mar 2022, 16:44Hi Arthur,
Thank you for your reaching out to Pick n Pay Customer Care team. Please accept our apologies for the incorrect shelf labeling and for any inconveniences caused. Kindly note that we have escalated the query to the Brentwood Park store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Thank you for your reaching out to Pick n Pay Customer Care team. Please accept our apologies for the incorrect shelf labeling and for any inconveniences caused. Kindly note that we have escalated the query to the Brentwood Park store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Best regards,
Pick n Pay's reply09 Mar 2022, 16:44
Official
Hi Arthur,
Thank you for your reaching out to Pick n Pay Customer Care team. Please accept our apologies for the incorrect shelf labeling and for any inconveniences caused. Kindly note that we have escalated the query to the Brentwood Park store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Thank you for your reaching out to Pick n Pay Customer Care team. Please accept our apologies for the incorrect shelf labeling and for any inconveniences caused. Kindly note that we have escalated the query to the Brentwood Park store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Best regards,