MG
Maryna G

1 reviews | Active since Aug 2011

01 Mar 2015, 14:44

Incorrect product received

I asked for a Cream Doughnut with chocolate topping and instead received a doughnut with what I hope is custard. I specified again 3 times and once after receiving the product already sealed. She confirmed it is with chocolate. Is this really how your staff treat clients? Or are they pushing older products ?

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Mar 2015, 12:55
Official
Hello Maddogz,

Thank you for your email communication, we do apologise for the inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,