PM
Patrick M

1 reviews | Active since Jun 2013

22 Feb 2016, 10:07

Incorrect pricing and being treated like a fool

On the shelve the high tumbler was priced R3.99 so when I got to the paypoint it scanned R5.99 so I told the cashier who called the supervisor who just said it's incorrect pricing. I insisted that I pay for what i saw. I asked them to correct it but the blatantly refused and offered me a sarcastic apology then laughed... unfortunately I worked for pick n pay and I worked as supervisor I know scan right policy in and out. I paid the money and walked out after I was treated with that condescending manner. They told me if I want free things I must contact Head office as they are a franchise <br>

0
Replies (1)
Pick n Pay
Pick n Pay's reply22 Feb 2016, 14:01
Official
Hello PMPHUTHI,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***