CN
Cindy N

1 reviews | Active since May 2017

10 Aug 2017, 08:50

Incorrect pricing

<p>Pick n Pay is quick to advertise products on special, but when you get to the till, they charge you a different price! They had one-day specials for Woman's Day, and the price on the shelve, was not what my mom and I were charged at the till.</p> <p>We bought Enrista coffee, and the price on the shelve, said R37.99. When we got home, we noticed on our till slips, that we were charged R49.99 per bag.</p> <p>I tried to phone them on the number that was on the till slip, but the phone didn't even ring!</p> <p>I can count on my one hand how many times I have NOT had bad service at Pick n Pay! There is ALWAYS something wrong!</p> <p>I will just not go shopping at Pick n Pay ever again, and I will tell all my friends to do the same.</p> <p>I also bought a flavoured milk yesterday. This was a Pick n Pay brand. The bottle was supposed to have 300ml of flavoured milk in, but when I opened it, it was just above half full. It was not even 200ml!</p> <p>As I said, I will just not go to Pick n Pay ever again.</p> <p>I hope that someone will read this, and take the time to phone me back!</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Aug 2017, 15:15
Official

Good day Cindy,

Thank you for taking the time to write to us.

Kindly accept our apologies for the inconvenience caused.

We are addressing these issues with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

Best regards,