JB
James B
1 reviews | Active since Feb 2019
16 Feb 2019, 11:55
Incorrect pricing
2nd time in 2 weeks. Maltana 2l on shelf shows R 90.95. However, receipt dated 260219 time 10.40 indicates R 100.00. It's quite a hike from Sea Point Place to PnP so please sort out your pricing on either the shelf or your till.
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Pick n Pay's replyOfficial
19 Feb 2019, 13:13Good day James,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for any inconveniences caused to you.
We have contacted the store and have been advised that this product is selling at R97.95 and not R90.95 (this price is as per our website aswell). Arrangements are being made to have the prices changed on the shelf.
Please feel free to speak to Annie at the store for further assistance should you need a refund. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for any inconveniences caused to you.
We have contacted the store and have been advised that this product is selling at R97.95 and not R90.95 (this price is as per our website aswell). Arrangements are being made to have the prices changed on the shelf.
Please feel free to speak to Annie at the store for further assistance should you need a refund. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply19 Feb 2019, 13:13
Official
Good day James,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for any inconveniences caused to you.
We have contacted the store and have been advised that this product is selling at R97.95 and not R90.95 (this price is as per our website aswell). Arrangements are being made to have the prices changed on the shelf.
Please feel free to speak to Annie at the store for further assistance should you need a refund. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for any inconveniences caused to you.
We have contacted the store and have been advised that this product is selling at R97.95 and not R90.95 (this price is as per our website aswell). Arrangements are being made to have the prices changed on the shelf.
Please feel free to speak to Annie at the store for further assistance should you need a refund. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,