JB
Justin B
1 reviews | Active since Dec 2017
15 Jan 2018, 08:44
Incorrect pricing
I wanted to buy a fan. There were 4 different prices on the shelf and not one was the correct price. Then the manager on Duty (Edison) still had the nerve to argue with me and said he had the right to make a statement . I went over to Checkers and bought the fans without a problem. The Manager also did not have his name badge on and was sitting in his office playing on his phone. Pick a pay. Mall of the North in Polokwane.
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Pick n Pay's replyOfficial
17 Jan 2018, 11:45Good day Justin Booysen,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
Pick n Pay's reply17 Jan 2018, 11:45
Official
Good day Justin Booysen,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,