Incorrect pricing
Went to Pick N Pay Promenade on Sunday. In their veggie section hey were promoting "Buy Any Two Save R10" so I bought a packet of butternut and a packet of baby potatoes. When I paid and looked at my slip - after the cashier could not even greet - I saw that my R10 was not deducted. I then went to the customer service desk and waited 10 - 15 minutes to be helped even after the supervisor was standing next to me on her cell phone. When I was eventually helped the very unfriendly lady says you must buy two of the same then why does it say buy any two surely it should say buy the same two and save R10?????????????? ****py service as usual. I sill have my slip.
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Replies (3)
Pick n Pay's replyOfficial
12 Jan 2018, 16:40Good day Natasha White,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
Best regards,
Pick n Pay's reply12 Jan 2018, 16:40
Official
Good day Natasha White,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
Best regards,
's updateReviewer Update
19 Jan 2018, 15:47Still no response!
's update19 Jan 2018, 15:47
Reviewer Update
Still no response!
Pick n Pay's replyOfficial
24 Jan 2018, 12:21Hi, please note our team has tried calling you numerous times on the number you provided to no avail. Please provide us your alternative number and convenient time to call you.
Best regards,
Pick n Pay's reply24 Jan 2018, 12:21
Official
Hi, please note our team has tried calling you numerous times on the number you provided to no avail. Please provide us your alternative number and convenient time to call you.
Best regards,