Incorrect prices and my complaint is ignored

26 January I wrote a report to Hellopeter complaining about Bilques at PnP who evaded dealing with the incorrect price scanned for the Tick & Flea Dip I bought and not holding up their policy on incorrect prices on items.<br> I received an email on 27 January from PnP head office that the store manager will revert to me. <br> 28 January Hennie sent me an email that he will need to investigate before he can revert to me. Today is 9 February and I still have not had any feedback at all from anyone.<br> I'm really shocked that PnP has lowered their services and standards to the consumer like this. A simple reply would have suffice but I'm treated like my business is not important. I am very happy to go next door to Checkers and get ebucks and free airtime when I spend my money and the companies money there. <br> Clearly the little person is not important to PnP anymore.....