1 reviews | Active since Mar 2015

28 Feb 2018, 15:41

Incorrect price scanned

Again it is me and Pick n Pay Irene mall. For the second time there was an incorrect price scan. This time the manager tried to explain to me that the flash cards do not have a barcode on and that he does not have to let me have product at the advertised price. I am sorry. CPA states that the price you see is the price you pay. I did get it for the advertised price at the end. But he has a terrible attitude. Maybe PnP should implement the "get first item free" again. That will make managers more aware of their jobs that they are paid for. Overall the service at this branch is of the worst.

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Feb 2018, 17:31
Official

Good day Andre,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Vanitha Venketas