Incorrect price charged

<p>We purchased a product from the Brixton branch. The incorrect price was charged according to the pamphlet (which I still have in possession) and the price on the shelves. When we called to ask if we can bring the product back and be charged the correct price the manager, Margarat, was very rude and said that the product was one the wrong shelves and after she shouting at me she eventually said that she will do me a favour and change the product. I didn't know that song your job had become doing people a favour at that branch. </p>