BH
Bradley H

1 reviews | Active since Mar 2009

29 Jul 2016, 13:42

Incorrect price and shocking service.

<p>I just visited Pick n Pay Sunningdale ( West Coast Village ) and after returning home I checked the till slip., to find that the pack of long soda s****s marked at R24.99 on the shelf, was charged at R74.95.</p> <p>On returning the item the teller , whose name I wont mention, reacted as if I had actuall ruined her day , as she had to walk in slo motion to the other side of the store to confirm the error.</p> <p>I was then handed the balance overcharged without even an appology or assurance the price would be changed for any other succer. </p> <p>My total slip was for R569.38 and usuall I never check or even take the slip but wont be fooled by this store again, IF I RETURN.</p> <p>What about my waisted time and petrol at my expense to get my own money back?</p> <p>I have had the same happen to me by a leading compeditor and their reaction was totally different.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Jul 2016, 14:24
Official

Dear Bradley

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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