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Siphamandla N

1 reviews | Active since Dec 2015

24 Dec 2015, 14:31

Incorrect Price

It is now so frustrating to go to PnP Senaoane and always have to argue with the staff of PnP and them not being competence I took a product priced R27.99 and after paying, checking my invoice I noticed I was charged R34.99 their supervisor's told me barcodes on the product and price tag don't correspond so I can't be refunded the difference I was charged I had to refund the whole thing and go to their competitor cause of their negligence in pricing, this is not the first time I had to face a problem in pricing with this store. They seriously taking clients for granted, a person has to drive to PnP Maponya mall cause the service at Senaoane is really bad...cashiers don't even greet you have to greet them, ask them for a plastic bag they don't ask customers if they want a plastic bag or what... So fed up.

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Dec 2015, 15:32
Official
Hello Sphawa,

Hi Siphamandla

Apologies for the unfortunate shopping experience.

We are addressing this with our management team and will revert with feedback.

Kind Regards

Pick N Pay

Best regards,