SD
Sanyukta D
1 reviews | Active since Apr 2010
07 Jun 2021, 13:31
Incorrect grocery items
I placed an order on Saturday and the. Incorrect item was delivered tom to date the issue has not been rectified and no proper correspondence from them. Definitely not an app I would refer to anyone. First and very last use
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Pick n Pay's replyOfficial
07 Jul 2021, 10:26Hi Sanyukta,
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error we were unable to view responses / feedback from customers.
We have raised this as a complaint with the Bottles Support Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error we were unable to view responses / feedback from customers.
We have raised this as a complaint with the Bottles Support Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply07 Jul 2021, 10:26
Official
Hi Sanyukta,
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error we were unable to view responses / feedback from customers.
We have raised this as a complaint with the Bottles Support Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response to your post. Due to a technical error we were unable to view responses / feedback from customers.
We have raised this as a complaint with the Bottles Support Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,