Incorrect billing ********** billing
<p>My brother and I shopped at the cresta shopping center pick n pay yesterday. My brother bought one of your specials which was 3 crumbed chicken cutlets (PNP brand)for R100. After paying for our groceries we left but on our way out he stopped to check his till slip he noticed that he was billed the normal price. We went back to check n query. Without even an apology the lady asked if we wanted the difference back or a full refund. I asked why the error occured and she said it was head office loading the wrong prices, not them. Friday was a one day special at all Pick n Pays I wonder how many customers flocked to Pic n Pay for specials and ended up paying full price. We are being ****** blind and misled by so called specials. Pay attention. DON'T JUST PICK N PAY!</p>
Good day Saloshnie Pillay,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Kindly accept our apologies for the inconvenience caused. Kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
Good day Saloshnie Pillay,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Kindly accept our apologies for the inconvenience caused. Kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
