SP
Sunita P
1 reviews | Active since Aug 2016
07 Dec 2019, 05:33
Incomplete order online delivery
My order was delivered short. I ordered a kettle and toaster combo and only received the toaster. I would appreciate this being rectified urgently.
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Pick n Pay's replyOfficial
09 Dec 2019, 17:31Hi Sunita,
Thanks for taking the time to address your complaint with us.
Please accept our apologies for the delay in response to this post and for the inconveniences caused to you.
We are busy addressing this with our online management team. Kindly email us and advise if you had made a note of the missing item on the drivers invoice to enable the online store to assist.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thanks for taking the time to address your complaint with us.
Please accept our apologies for the delay in response to this post and for the inconveniences caused to you.
We are busy addressing this with our online management team. Kindly email us and advise if you had made a note of the missing item on the drivers invoice to enable the online store to assist.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply09 Dec 2019, 17:31
Official
Hi Sunita,
Thanks for taking the time to address your complaint with us.
Please accept our apologies for the delay in response to this post and for the inconveniences caused to you.
We are busy addressing this with our online management team. Kindly email us and advise if you had made a note of the missing item on the drivers invoice to enable the online store to assist.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thanks for taking the time to address your complaint with us.
Please accept our apologies for the delay in response to this post and for the inconveniences caused to you.
We are busy addressing this with our online management team. Kindly email us and advise if you had made a note of the missing item on the drivers invoice to enable the online store to assist.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team