AS
Amber Seton-Rogers

1 reviews | Active since Jan 2021

21 Jan 2021, 10:49

Incomplete order and no customer service

We placed an order yesterday and whilst delivery was quick, half the contents was missing. We tried contacting them via live chat and customer care yesterday and today and have had no reply. All we've asked for is the rest of our delivery. I don't understand how they could miss so much of the order, except for incompetence

Zero customer service. Clearly they can't be bothered to do the job they are employed to do

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Replies (1)
AS
Amber Seton-Rogers's update21 Jan 2021, 14:54
Reviewer Update
An update.
A representative of Bottles has since been in contact.

She was extremely apologetic and has followed up on our order and ensured it being delivered today

Thank you to this individual.
Its a shame it took a lot of complaing.

But in the end the right out come