1 reviews | Active since Nov 2016

04 Jan 2017, 11:54

*********** Supervisor

<p>I was at Pick n Pay N1 City Mall on Saterday 31st December 2016 to purchase webtickets.</p> <p>Iwentto one of the kiosk tills and wanted to pay then the Sandra Joubert (the supervisor) sent me to an empty till of which i had to wait for 20min to be served. As i was standing there at the enpty till Sandra Joubert was having her own vivacious conversations whilst i was left dispondent. Iam highly disgusted that i had to wait for a long period of time and i expected more out of a Supervisor. She has no idea of how to play the role of a supervisor.</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Jan 2017, 10:13
Official

Good day Ismaa-eel Adams,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,