*********** staff

I am extremely disappointed with the "service" I'm receiving at PicknPay Cresta Shopping Centre. I shop there daily and I've managed to ignore the rudeness of the staff there until today... The staff never greet you, they make you wait for them and never apologize after they've made a mistake which resulted in a delay. Today I went there again to purchase just one item. I arrived at the tillpoint and Thandi continued to assist the customer in front of me. She "instructed" me to put up her sign to indicate that her till is closed. She did not say anything else or did not even apologize, she just left to go and assist at the information counter. A new cashier was asked to now assist us, he tried to get his manager's (Brenda) attention, but she ignored him. When Brenda eventually arrived to open the till for him so that I can purchase my ONE item, I expressed my frustration. She as manager could have had the decency to apologize for the delay and inconvenience. She was extremely rude and spoke to the cashier in their language, ignoring me completely and walked away while laughing. I'm not sure if your Cresta staff is just generally *********** or just lack in customer service and management s****s. This is not the first time I'm utterly frustrated after visiting this branch and will rather go to Checkers from now on. I will even pay more and do my shopping in a friendly environment than be frustrated and deal with people with attitude problems.