1 reviews | Active since Nov 2016
*********** Service
<p>What a disappointment Pick n’ Pay Kenilworth Centre is.We at All Saints Church Lansdowne</p> <p>Closely situated and a supportative community to Pick n’ Pay had our “Food Fair”</p> <p>On the 29th October 2016.</p> <p>Our one stall was in charge of the potjie kos and we had placed a huge order of</p> <p>30kgs of tripe and trotters.</p> <p>We placed the order on the 21st October with Charmaine and the Manager of the</p> <p>Butchery Mwethu was present. The order was placed early so that we would have no fear of disappointment.</p> <p>Charmaine said she would call me if they could not supply.</p> <p>No call came and that assured us that all was well.</p> <p>Our chairperson went to collect the order on Friday the 28th Oct and Charmaine had already left</p> <p>And Mwethu was then running around like a headless chicken.</p> <p>We wanted fresh not frozen meat,but being in a situation we were forced to take what they</p> <p>Could offer and get the balance from Ottery Hyper.With frozen meat you are obviously getting less meat for your money.</p> <p>Up to now there was no apology or follow up to say what went wrong.</p> <p>I find this service absolutely disgusting and wonder if the powers above knows what is</p> <p>Happening in the stores and behind the scenes. Is this the way a huge retailer treats their loyal customers?</p> <p> </p> <p> </p> <p> </p> <p> </p>
Good day Lorraine,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor service experience.
We are addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
Best regards,
Good day Lorraine,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor service experience.
We are addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
Best regards,
