*********** and sly PnP

I tried to handle this case in a proper manner, but PnP only cares about the money, not the client. I will post this case everywhere on social media every day until a high ranking manager member of PnP contacts me. PnP also has a bad reputation in Herm**** for SEVERAL YEARS now and most of their staff are rude and ***********.

I've sent TWO complaints on their website more than TWO WEEKS AGO, never been contacted. On Facebook, they simply never rep****. A member of that team actually did phone me yesterday and apparently my message was under SPAM - which must've been a manual selection.

Two weeks my mother bought two 2 liter Pepsi's that tasted horrible (not the first time) and she returned the full bottle (I have a good mind and give the one half bottle back for a refund). Two days ago, I bought a 2 liter Pepsi, only to discover that it is that returned bottle: I marked the bottle that time with a black X on the cap AND the bottle wasn't even SEALED as I opened before returning it to see if it were from the off batch.

I contacted PnP and asked to be contacted by a manager for head offices, but did not receive a single call. It seems that they do not care about their clients, just the money and being SLY. Apparently they do not realize the seriousness of the matter and how unprofessional they look.

To make matters even worse: last night I took one of the 2 liter Pepsi's that my mother bought yesterday, only to find that this bottle wasn't sealed, had some Pepsi missing AND also from the off batch, thus ANOTHER RETURN that was simply placed back in your fridges.

If I do not receive a call on Monday, I WILL go out of my way to bring this *********** and sly etiquette to the public's attention. SHAME ON YOU!!!!!