*********** and dishonest staff

<p>I received a brand match voucher at Pick n Pay at falls a few days back and today went back to the same shop(liquor side this time) to redeem it with a purchase.</p> <p> </p> <p>The cashier Florah takes the slip looks at the screen and tells me that this has been used I cannot use it again, first in vernack which I tell her I do not understand. So I explain that I had not redeemed the voucher can she double check. She then starts mumbling in vernacular as she is aware I do not understand and calls a colleague. </p> <p> </p> <p>They discuss it in vernacular again after which Florah turns to me and rudely moves the slip to me(which she has now made a big cross on) and says 'its not working today come tomorrow and maybe it will work'. </p> <p> </p> <p>I get systems have problems but the initial dishonesty/incompetence and then the rude manner in which the staff address me as a client is terrible, I do not know if the other lady who came to her is a supervisor but she didnt say anything to clarify either. </p> <p> </p> <p>As a loyal customer I expected better. Wont be making the effort to supprt this branch even though they are most convenient to me.</p>