pS
prudence S

1 reviews | Active since Sept 2015

04 Mar 2016, 14:47

*********** and condescending

I would like to plead with Pick N Pay to go to Megacity branch and see what kind of service we as customers are given there, some days, on very busy days, more than 5 cashiering points aren't opened. Some of the staff there work so slow as to get a customers reaction. As for Mrs Moji Bojang, her attitude stinks to say the least, I don't care what mistakes a subordinate can make, but you don't shout at them in front of customers, especially on a day that is busy, this is not the first time I experience this cringing behaviour, those cashiers are also humans, it doesn't matter their designation in the branch. If nothing gets done about this, I will take my camera next time and will expose this to the media. Its ridiculous and embarrassing

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Mar 2016, 09:34
Official
Hello pru82,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***