NM
Nkosenye M

1 reviews | Active since May 2023

31 Oct 2023, 12:36

Incompetency redefined

Bought a keyboard and they delivered an in-complete package. Tried getting it resolved since Saturday and a Zayaan Ajmoodien (Pick n Pay) *** replies "Our support rep has indicated that your ticket has been resolved. Phew!" What a load of Nonsense. No one called or undertook to replace the package. Don't buy from the clowns, better off with Checkers.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Nov 2023, 14:21
Official
Hello Nkosenye,

Thank you for your reaching out to Pick n Pay Customer Care team. 

We do apologize for the delay in response . May you please let us know whether this matter was resolved as yet. Please let us know if not so we can assist you accordingly. Thank you in advance for your co-operation.

Should you have any further questions or queries please feel free to give us a call on the number below.    Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00.   Thank you so much for choosing Pick n Pay.   Kind Regards,  
The Pick and Pay Team  

Best regards,