BH
Brian H

1 reviews | Active since Feb 2019

25 Feb 2019, 16:28

Incompetence

Saturday (23/02/19) , I entered Pnp Greenstone to purchase a few items . As I was walking down an open isle , I saw a cleaner with a mop on the floor . There was a small sign far away ‘wet floor’ , but far from me . The floor didn’t look wet nor shiny . I slipped on the floor realizing that it was wet . As I suffer from Bone Disease (ie) Fibromyalgia & Ankylosing Spondolitis (Calcyfying Bones) , I had to balance myself avoiding falling . Had I falled , I would’ve being in hospital .. then in a wheelchair for life ! Thanks to the ‘idiotic’ cleaner I now sit with stretched muscles which isn’t pleasant . ??? ! No Dr can repair calcifying bones ... What a horrible store ?

Brian Havinga

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Feb 2019, 15:53
Official
Good day  Brian, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team 

Best regards,