1 reviews | Active since Dec 2018
INCOMPETENCE
When 2 managers of a store including the GM lies to a customer , how efficient can their services be . ?
Pnp Greenstone has become so disgusting regarding their client services . They sell rotten fruit and veges . Expired perishable items . Small cakes that's 3 days old and they still lie about it stating that its fresh . ?
Cashiers that scan items twice and one Must then go stand in another Q to get a refund ! ?
When there's no stock of an item and one requests them to order the item , they'll say 'YES' but don't bother to deliver the customers request ! ?
Their shelf prices are mostly incorrect , but we customers mostly pay TILL Prices instead of Shelf Prices ! I dont shop at this store anymore . I always get reminded that i'm one of their TOP VIP clients ,
I can only laugh at the 'intelligence' when I see 3 prices on the dhelf . ?
If I had the option I would''ve rated them -0 (minus zero) ???
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We view this incident in a very serious light and do not condone this. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We view this incident in a very serious light and do not condone this. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
