BH
Brian H

1 reviews | Active since Dec 2018

16 Jan 2019, 22:08

INCOMPETENCE

When 2 managers of a store including the GM lies to a customer , how efficient can their services be . ?

Pnp Greenstone has become so disgusting regarding their client services . They sell rotten fruit and veges . Expired perishable items . Small cakes that's 3 days old and they still lie about it stating that its fresh . ?

Cashiers that scan items twice and one Must then go stand in another Q to get a refund ! ?

When there's no stock of an item and one requests them to order the item , they'll say 'YES' but don't bother to deliver the customers request ! ?

Their shelf prices are mostly incorrect , but we customers mostly pay TILL Prices instead of Shelf Prices ! I dont shop at this store anymore . I always get reminded that i'm one of their TOP VIP clients ,

I can only laugh at the 'intelligence' when I see 3 prices on the dhelf . ?

If I had the option I would''ve rated them -0 (minus zero) ???

0
Replies (1)
Pick n Pay
Pick n Pay's reply21 Jan 2019, 13:38
Official
 Good day Brian Havinga ,
 
Thank you for taking the time to address your concerns with us.
 
Kindly accept our apologies for the poor product quality.
 
We view this incident in a very serious light and do not condone this. We are busy addressing this with our management team.
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
 
Kind regards,
Pick n Pay Team

Best regards,