LC
Lourens C

1 reviews | Active since Dec 2010

04 Jan 2020, 09:45

Incompetancy

Utter rude service from cashiers experienced yesterday again. To complain to the "manager" means ZERO. Our hard earned money should not be spend on companies like this. With rubish status of the economy of this country staring is in the eye you would ecpect even better attitudes and respect for clients as retrenchment will surely stare this company in the eye as well. "Leon" or that is hiw he intreduced himself could apparabtly not speak Afrikaans. WHAT ???? ow many people in Pretora speak Afrikaans ????? Evem told me in so many words that I can go to H/O and complain its not his problem. WHAT ???? HOW CAN YOU ALLOW PEOPLE LIKE THID TO "MANAGE" YOUR STORES ???? For the how many times must a client complain about service/pricing/attitude/arrogance of staff at this store ???? ZDoes your CEO even care ???? Specific complaint 3 Jan 2020 cashier Lethabo Malatji till 5. Rude, inmannered, arrogant spitefull and not fit to work with public. Remove her she is damaging your company. Gues what ... she dont even care. So many jobless that would grab a job and kiss your feet get rid of ALL the bad apples in this store for heavens sake

0
Replies (2)
Pick n Pay
Pick n Pay's reply06 Jan 2020, 10:47
Official
Good day Lourens, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team 
LC
Lourens C's update06 Jan 2020, 10:55
Reviewer Update
Apologies for my spelling but I am so "heated up" because of the numerous incidents at this store over the years spending my hard earned money at this store, Actually same or similar experiences at The Grove Pick & Pay by the way.