incident unsatisfactory dealt with

<p>Mid september I had a major operation on my left knee (osteotomy) been recovering for a couple of months. Spend 3 months on crutches. Been of them for a couple of weeks now. While in pick n pay grocery shopping with my wofe and son there was a spil that was not marked or visible, slipped and whilst regaining my balance twisted the knee that was operated on. I logged a report with management. Got a call from customer services who wanted to hear what happened. I explained it all to them. Their response was we will contact you next week to see how you are doing. My knee is in pain, I struggle at work to walk around and function properly. I feel that it was negligence on their side that caused the accident but they are unwilling to do anything to "compensate" for that.</p>