Inabillity to help with cash withdrawl

On 1/06/2015 at 11:35 I went to a cashier to withdrraw money with my Capitec debit card . The lady was very abrubt and told me to go to the next cashier. I told her that I am not going to fall into another que again. She ignores me flat and started to help the next customer. U asked her name because she wore no nameplate. No answer. I then went to the managers office and asked him for help. I received NO answer..just a flat straight face look. He turns around and carry on with admin - NO nameplate again. I then went to a floor manager in a cubicle and ask if he can help me. Again , STRAIGHT FACE and no help. NO nameplate either. So, I left the store and went somewhere else to withdraw the money. At a higher cost. I feel humiliated - like a tramp - walking from person to person ( in the store) looking/asking for my OWN money...without being helped. I have been helped numerous times throughout your stores without any problems. Clearly there is something drasticly wrong with the staff in your Jacaranda branch. The fact that none of them were also not wearing nameplates probably spoke for itself...or maybe it is just the new level of Service that we ( public) are to get used to..