1 reviews | Active since Jul 2019
Improve your customer services and standards - PnP Canal City -Century Walk Cape Town
My experience at Pick n pay was appalling. When I went to pay for my purchases at the till. The guy by the name Aviwe Nlingi was rude to me and when I asked for assistance on some purchase on the goods by the till he was operating on, he never rep**** back and asked him for the 2nd time, he rep**** with a lot of frustration and no care in the world if I got what I wanted or not and continued talking to his colleague... I paid and told him I didn't like how he was treating and not responding rudely to a customer. I called the customer help line and I was directed to some other line which they never picked up and I also tried the store direct line which was never answered. I overlooked when everything from entering the shop where there was no one to take your temperature to sanitizing to no social distance by the tills. Imagine this store is in Canal Walk, where I would think they will follow all the rules because everyone/ travelers/ shoppers go for shopping!!!.
Numbers I called but never got assisted nor rep****: *** - *** - ***
