GM
Grettah M
1 reviews | Active since Mar 2016
16 Mar 2019, 11:23
I'm so annoyed!!!
I am disappointed by the service at PNP jubilee mall, the store doesn't have enough trolleys or baskets and customers are forced to carry products with their hands and this makes shopping unpleasant. I brought plain yogurts (6s *2 PNP brand) in December and found out that the other pack had expired yet it was selling in the fridge. On Wednesday I bought 6s plain yogurt PNP brand I had two of those n this morning I found one with a soury taste yet it expires on the 6/04/19 and this saddens me because I'm pregnant, I even asked my partner to taste it thinking maybe it's my taste buds but he agreed that the yogurt tastes sour.
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Replies (1)Pick n Pay's replyOfficial
22 Mar 2019, 14:50Good day Grettah,
Thank you for taking the time to write to us regarding your experience at the Jubilee Mall store and our products.
Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team.
Thank you for taking the time to write to us regarding your experience at the Jubilee Mall store and our products.
Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team.
Pick n Pay's reply22 Mar 2019, 14:50
Official
Good day Grettah,
Thank you for taking the time to write to us regarding your experience at the Jubilee Mall store and our products.
Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team.
Thank you for taking the time to write to us regarding your experience at the Jubilee Mall store and our products.
Please accept our apologies for the poor product quality. We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team.
