mJ
miqualle J

1 reviews | Active since Jun 2010

24 Feb 2019, 17:02

I'm done with your stores.

We have had numerous bad experiences at pick n pay Jean Crossing Shopping centre. Today was no different. Unfriendly staff who do not greet, who have no sense of urgency when you request to speak to a manager because of this problem and after you bring stock before them that another patron had eaten half way and left it on the shelf. Then mangers who are too busy to see you.

The last shopping experience there we had to move to in a side of the walk way because he did not have any decency to wait for a customer to pass. Instead we have to move out of his way.

It seems to be the norm with the pick n pay group. No manners, no ethics and a no care attitude. That's how you get treated when you purchase your goods at a pick n pay.

I will no longer be supporting pick n pay.

(Lower case has been used intentionally as that is how little respect I have for the group)

0
Replies (1)
Pick n Pay
Pick n Pay's reply25 Feb 2019, 14:53
Official
Good day Miqualle

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team