Ill Customer Service, Wrong Products & OverPriced

Good Day,<br> <br> This is just to indicate that I have received the worst customer service by far this evening.<br> I proceeded to the checkout counter to pay and wanted to check the price of an item, the cashier checked the price and I had to wait for 15 minutes for the front end controller to override the price check.<br> During this period, the cashier rang the buzzer non stop but to no avail. Eventually the front end controller came drifting to the till with no word of apologies. During this period, I distinctly asked to include a packet of Marlboro Gold Beyond in my sale, the packer fetched it and on my way home, I realised it was the wrong packet! It became apparent that during the time she fetched it, the front end controller arrived and the transaction proceeded and thus she just packed it in my bag. The cigarettes retailed at 36.00 and just looking at my till slip, I thought this was pecu**** and went to check for a price at the cigarettes counter, there was no PI label and the front controller was not available and after waiting an additional 5 minutes I left. Definitely terrible customer service, sitting with products I have no use for and which are exponentially overpriced!