1 reviews | Active since Jul 2011
If the Directors of Pick and Pay are going to find out what is going on in White River!
WOW!!! Walked in... stood in the express lane (+-15min) only have two bread loafs... line not moving... people start complaining to each other... problem... all the cashiers are attending to one client that have more than the stipulated amount of items for the express lane... clients that is behind me walk to the normal checkout... they get served and walk out... I am still No 6 in the express lane. Walk to the counter and leave my items (18min)... drive to the butcher 3km away... buy my bread... drive back to Pick and Pay, client that was in front of me are still in the line waiting! Managers socializing with each other... THIS IS NOT THE PICK AND PAY THAT I AM USED TO. Bring back the staff that still knows the value of client service.
Good day Deon,
Thank you for taking the time to write to us.
Kindly accept ur apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Anwar Mooideen
Good day Deon,
Thank you for taking the time to write to us.
Kindly accept ur apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Anwar Mooideen