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Algernon A

1 reviews | Active since Nov 2011

29 Dec 2015, 19:22

Idiots at Pick 'n Pay Glenn Village

At the fridge was a promotion sticker advertising 2 Magnums for the price of R32 instead of R44 saving of R12 <br> <br> I bought 4 and when I asked the teller why she's not applying the discount she asked me what discount. I explained and she called the manager Dinah. <br> <br> Who looked at the promotion and said well it expired Sunday. <br> <br> Train your idiots that you call staff to take of the promotional adverti*****ts on ttime. It's Tuesday today the 29th of December as per Dinah the promotion expired Sunday the 27th why is my responsibility to bring this matter to her attention.<br> <br> Instead of deducting the R24 the manager Dinah and the teller was firstly having a lekker chat in their language before I had to swear and insisting them to cancel the Magnums<br> <br> Train your *********** staff to remove expired promotional items and to speak in English when addressing clients.

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Jan 2016, 16:24
Official
Hello Algernon82,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***