1 reviews | Active since Jan 2013
I WOULD NEVER RECOMMEND ANY DEJAY HOT WATER BOTTLES TO ANYONE, EXTREMELY DANGEROUS AND POOR QUALITY
BEING BRUSHED OFF BY PICK N PAY TYGERVALLEY DEJAY DISTRIBUTORS AND INDWE RISK SERVICES, HOT WATER BOTTLE PURCHASED 28 MAY 2018 @ PICK N PAY TYGERVALLEY, BURST AND BURN MY FOOT ON 14 JUNE 2018 REPORTED TO PICK N PAY, LONG STORY SHORT, BLAME SHIFTING, LACK OF RESPONSIBILTY, POOR CUSTOMER SERVICE HANDLING, PICK N PAY SHOULD NOT STOCK SUB STANDARD NON FIT FOR PURPOSE PRODUCTS LIKE DEJAY, REALLY DANGEROUS FOR CONSUMERS. AVOID BURNS AND A LOT OF TROUBLE DONT EVER BUY ANY DEJAY HOT WATER BOTTLE PRODUCTS FROM ANY PICK N PAY...TALK ABOUT INSULT TO INJURY...
Good day Ricardo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we hope you are healing form the injury.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Ricardo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we hope you are healing form the injury.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua