MPM
Ms P M..

1 reviews | Active since Apr 2014

01 Jan 2016, 14:12

I will not be assisted

I am at Pick n pay. Trying to puchase a ****** beer that was not scanning but tagged R5.49. Only to be told that it cost R10.00. When I told lebogang the price she said. I need to speak to the manager and beg for a discount. She insisted on me going to the manager. Funny while still shopping he was just roaming around the store doing nothing. I asked him if a customer has an issue why is it that he can't help. He said he can only help if he's not busy. He even helped me return my items, saying i can go to shoprite or pick n pay at maponya. He said there's nothing he's willing to do. With pleasure go to other store. All for a R4.50 discount. I was so disrespected when he told me to use my common sense. How much was my total cost for a R4.50 discount. I was disrespected.

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Jan 2016, 09:40
Official
Hello Miss PM,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,