CM
Claire M

1 reviews | Active since May 2010

22 Jun 2015, 16:33

I will never shop at New Reduth again

Went to do a shop yesterday and Pick n Pay, New Redruth branch. It had to be the most infuriating supermarket shop that I have ever experienced. Nearly every single item that I went to buy, was out of stock. For a start, how a supermarket can have no stock of potatoes is beyond me. I wasn't even fussy to want to pocket, a 4kg bag or even a bag of baby potatoes. Not one to found!! Not only were there no potatoes, there was no Easygest milk, no Douwe Egberts coffee, no polony on the deli section, no small Bovril or Oxo sandwich spread, no PnP milk in full fat, the list is just endless. The man behind me asked for his usual brand of cigarettes - sold out, so he asked for the different brand - sold out. Even the 3rd option he asked for was sold out! <br> <br> I cant even say that is was because it was so late in the day that possibly all the stock was sold out. This was at 11am in the morning. <br> <br> I can guarantee you that you will not see me back in this store again. I had to then go to another shop to go and buy all the items I couldn't get in your store.<br> <br> <br> <br> <br> <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Jun 2015, 16:53
Official
Hello Cuca,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our New Redruth store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***